Sagework Atlas Magnetic Guitar Support - SHORT

4 reviews

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Sale price$150.00 USD
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In stock

Customer Reviews

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J
Jeff
First I was happy

Now I’m sad. I’ve had this on my guitar for weeks and really liked it. At some point, unbeknownst to me, one of the magnets came off and when I picked up my guitar to play the loose magnet rolled close enough to the one still attached and slammed into it. Now I have a cracked guitar, so that’s kind of put a damper on my evening.

Review update:
I heard back from the luthier in regards to the crack on my guitar. The issue was not the 3M strips themselves, but rather that the unfinished mahogany inside of my guitar, a Martin 000C12-16E Nylon in case anyone is wondering and has the same guitar, did not provide a suitable surface for good adhesion as it wasn’t smooth enough. After leaving my review, Geoff reached out to me and after verifying I followed the correct steps during installation he offered to cover the cost of repair or replacement of the guitar. He has stayed in communication with me while waiting for my guitar to be repaired and went above and beyond in terms of support and customer service. I let Geoff know what the luthier said and also informed him that since the issue was ultimately caused by the surface of the guitar itself that I did not think Sagework should have any responsibility to cover any of the cost. Despite that, he still refunded the full cost of the support to help cover the repair (which only came out to $200 anyways) and mentioned that he should add a warning in regards to checking the smoothness of the interior body. The luthier said that if he puts a little bit of lacquer inside that I should not have this issue again, so I had him go ahead and do so. I will be picking up my guitar this week and will be reinstalling the support. As far as functionality, the support works wonders in keeping the guitar in the perfect playing position without the need for foot stools or uncomfortable sitting positions. 10/10 support from Sagework and Geoff on this.

Hello, Jeff.

This is terrible! I'm so sorry this happened. Of thousands of supports sold, you are the first to report a cracked guitar. Please contact me directly using the Contact Us link on the site. As long as you followed the installation instructions and especially the points below, we will cover all costs associated with repairing your guitar, or replacing it if necessary. We will take you at your word with that.

The cause(s) of the magnets not staying adhered can be any of the following:

- The area wasn't properly cleaned before attaching the magnets.

- The magnets were touching an interior brace or a very curved area, not allowing the adhesive strip to make full contact with the side of the guitar.

- The support was not allowed to stay on the guitar long enough after the initial installation for the adhesive to fully cure.

- The magnets were attached with the adhesive strip and then the adhesive strip was moved and reused in a different location.

Best regards,
Geoff Ferdón
Sagework Guitar Supports

R
Robert Hicks
The Best Guitar Support

I have tried several different types of support for my classical guitar. The Sagework Guitar Support is, without a doubt, the best one I have used. It is comfortable, doesn't slip, and is adjustable to my needs. Excellent!!

A
Amado
Not sure what I love best, my new guitar support or the fantastic customer service!

I ordered the Atlas model and when I opened the package I knew I had a winner. This thing is SOLID, very attractive and well made. Extremely customizable so you can get it to fit perfectly comfortable. The packaging is very well thought out as well, everything was protected and you receive everything you need to attach it, down to the tape to mark the locations.

A few examples about about the excellent customer service, first, shipping was very fast, the communication was outstanding and I was well informed every step of the way. I first ordered the short version and quickly decided that the standard would be best for me so I emailed Sagework asking what I should do, send the entire package back, just the arm, etc. I received a response in probably less than an hour and they suggested I order the new arm and return the other one in the same packaging so my shipping cost would be less. The new arm arrived very fast and I returned the original for a refund. I don't know how fast my return got there buy I had my money refunded three days later.

Great product from an outstanding company! Thank you!!

C
Charles McCartney

The Sagework support is great. I can practice longer and more comfortably.

Description

WARNING: Do not use magnetic guitar supports if you have a pacemaker or similar device.

Size: SHORT
Which size to choose?: Please see our Sizing Options page
Weight (including magnets): 9.5 oz
Orientation: Great for right-handed or left-handed players (Our supports are symmetrical.)
Fit: Sagework supports work with most standard-sized guitars, but do not work with most thin-body guitars.  For a guide to see if our supports will work in your guitar, CLICK HERE.

Orders outside of the United States: Your country will likely charge you an import duty plus your standard local taxes.  These charges can sometimes be up to 50% of the value of your order. If you are not located in the United States, we recommend purchasing from a dealer in your country. CLICK HERE for a list of non-U.S. dealers.

How easy is it to install? - Watch the following video:


Review by Allen Matthews:

Designed and built in USA from domestic and foreign components.
U.S. Patents 8901403 & 8455744.
(Formerly known as the "Barnett Original: Short")

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